Privacy Policy

1. Information We Collect

Information You Provide to Us

• Account & contact details — full name, email address and mobile number, collected when you enroll in a course or contact support.
• Payment information — when you purchase a plan, payment details are collected and processed by our third-party payment gateway. We do not store full card numbers on our own servers.
• Communications — messages you send us through contact forms, email or our community channels.

Information Collected Automatically

• Usage data — pages viewed, time spent on the site, course progress, and links clicked.
• Device & browser data — IP address, browser type, operating system and device identifiers.
• Cookies & similar technologies — see Section 3 for details.

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account and course access.
• Process one-time payments and send purchase confirmations.
• Provide customer support and respond to your inquiries.
• Send course updates, weekly market insights, and other communications you've opted into.
• Monitor and improve the performance, security and content of the Service.
• Detect, investigate and prevent fraudulent or unauthorized activity.
• Comply with applicable legal obligations.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. This may include:

• Essential cookies — required for core site functionality such as navigation and secure checkout.
• Analytics cookies — help us understand aggregate usage patterns so we can improve the Service.
• Preference cookies — remember settings like currency display.

Most browsers let you refuse or delete cookies. Doing so may affect some functionality of the Service, including staying logged in.

4. Payment Processing & Third-Party Services

All course payments are one-time transactions processed through a licensed third-party payment gateway. We do not have access to, and do not store, your complete card or bank details — these are handled directly by our payment processor under its own security and privacy standards. We recommend reviewing your payment provider's privacy policy for details on how they handle your payment data.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Service — such as payment processors, hosting providers, email delivery and analytics tools — under confidentiality obligations.
• Legal & safety purposes — where required to comply with a law, regulation, legal process, or to protect the rights, property or safety of PROMPT EDGE AI™, our students, or others.
• Business transfers — in connection with a merger, acquisition or sale of assets, where your information may be transferred as part of that transaction.

6. Data Retention

We retain personal information for as long as necessary to provide the Service, maintain your course access, comply with legal and accounting obligations, and resolve disputes. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

7. Data Security

We use administrative, technical and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal and contractual limits.
• Object to or restrict certain processing of your information.
• Withdraw consent to marketing communications at any time by using the unsubscribe link in our emails.

To exercise any of these rights, contact us using the details in Section 12.

9. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can take appropriate action.

10. International Users

PROMPT EDGE AI™ serves students across multiple regions, including pricing displayed in both USD and AED. If you access the Service from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a different country, which may have data protection laws different from those in your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out to our support team through the Help Center or the contact options listed in our site footer.